In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

Buying a plane ticket looks simple, but it depends on interconnected reservation systems and regulatory compliance.

United Airlines is conducting a planned overnight technology upgrade affecting its flight reservation system on Wednesday, February 4, between 1.30am and 5am CST (2.30am and 6am EST/11.30pm February 3 ...

A Microsoft system outage took down the backend IT system at many airlines. The outage seemed to mostly affect airlines’ reservations and scheduling systems. Airlines will likely take some time – ...

The September 2025 ransomware attack on European airports left tens of thousands of passengers stranded. Reuters reported that ENISA confirmed a cyberattack on a third-party boarding system provider ...

Every time a passenger buys a plane ticket from a travel agent, the transaction traverses a labyrinth the consumer never sees one that adds a few dollars to the price. Agents have used giant global ...

United Airlines will disable many of its app and website functions between 2:30 a.m. and 6:00 a.m. Wednesday morning for an update of its reservation system. Flyers should plan to book, complete check ...

Airlines across India experienced brief operational disruptions on Thursday morning after an interim outage of Navitaire, a ...

Airlines across India such IndiGo, SpiceJet, Air India Express and Akasa Air experienced an outage with regards to their ...

Last week’s technical outage of Navitaire exposed the deep systemic risk created when modern aviation depends on centralised platforms ...