Fallen out of love with your credit card issuer? Chances are, the bank already knows about your wandering eye, thanks to an obscure credit scoring model. Like credit scoring models, attrition-risk ...

A People Analytics study analyzing 205 tech professionals found that early employee attrition is driven more by stalled career momentum than workplace culture. Promotions, internal mobility, and ...

Picture the ideal customer: a frequent shopper, highly engaged and loyal. But most business can tell you even the “ideal” customer can be fickle. She'll turn away (or be lured away) in an instant, ...

High attrition rates are likely to continue as the economy finds its footing and competition among acquirers for merchants remains fierce. After being rocked by recession and weak recovery for several ...