Company establishes a single, centrally managed virtual contact center for seamless support of customers in seven states. Self-service capabilities developed with Avaya Aura® Experience Portal save ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE: AVYA) today introduced a new Device as a Service (DaaS) offering that will enable businesses to purchase Avaya’s latest smart desktop ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), today launched Avaya OneCloud™ for Service Cloud on Salesforce AppExchange, empowering customers to connect Avaya OneCloud™ to Salesforce ...

Avaya OneCloud offers a range of VOIP telecoms solutions to allow easy digital communications either inside or outside of your business. Why you can trust TechRadar We spend hours testing every ...

Avaya is formalizing an outsourcing service it has been offering select clients for the past year. The service, Avaya Communications Outsourcing Solutions, manages all of a company’s communications ...

Avaya Holdings Corp. (AVYA), a leading global business communications company, today announced that it has signed a definitive agreement to acquire Spoken Communications ("Spoken"), a leading ...

Avaya Inc. today is announcing a new subscription-based monthly voice-over-IP (VoIP) service for medium and large businesses that allows them to avoid complicated equipment installations. The ...

COMPANY NEWS: Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been named for excellence in customer service with a NorthFace ...

Avaya and HP Enterprise Services announced they have signed a multi-year agreement to offer a combined portfolio of Unified Communications-as-a-Service (UCaaS), Contact Center-as-a-Service, and ...

Avaya Holdings Corp has expanded its Device as a Service offering into the UAE and eleven more new markets, enabling businesses to acquire Avaya’s latest business communication devices with the ...

NEW DELHI: Avaya Japan, a subsidiary of US-based Avaya Corporation Tuesday partnered with messaging app LINE to integrate former’s contact center solution for corporate customer support service. Avaya ...