cash back or challenge the way firms operate. Email [email protected]. Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

A British Gas customer has issued a warning over a dodgy smart meter nightmare - meaning the firm has not been getting readings. One homeowner in Swansea wrote into the Sun and asked: "Four years ago ...

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

British Gas customers who mistakenly report their smart meter is faulty could be at risk of a penalty charge, according to reports. Customers who call out an engineer after fears that they are ...

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

British Gas, the utility company owned by FTSE 100 firm Centrica, has purchased a small stake in German broadband services group Power Plus Communications in an effort to bolster its roll-out of smart ...

British Gas has begun rolling out the most advanced smart meter available into its customers' homes. The new meter, which comes with a stylish touch-screen display showing households how much energy ...

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you ...