The Centers for Medicare & Medicaid Services has implemented an online form for providers to submit complaints regarding Medicare Advantage plans.

CMS said Friday it plans to remove reporting about unsubstantiated complaints from Nursing Home Care Compare next month.

The HHS Office of Inspector General has reviewed the effectiveness and activity of CMS’ fraud hotline, suggesting the agency issue written guidance for processing hotline complaints and upgrade its ...

The Centers for Medicaid and Medicare Services this week released a report on complaints and enforcement efforts concerning the Public Health Service Act, which includes the No Surprises Act. As of ...

An official from the Centers for Medicare and Medicaid Services said the organization would perform an “audit audit” to investigate claims about the increasing number of audits, according to a ...

CMS data reveals patient complaints against hospitals are rising sharply, illustrating oversight gaps and trust issues that demand CEO attention. Hospital leaders face a growing concern when it comes ...

Mehmet Oz appears before the Senate Finance Committee on March 14 for his nomination hearing to lead the Centers for Medicare & Medicaid Services. Credit: Eric Harkleroad / KFF Health News photo ...

Did you know that Medicare has an ombudsman to help you resolve complaints you may have about your healthcare? Congress created the job of Medicare Beneficiary Ombudsman to assist people with Medicare ...

CMS is reducing pressure on state survey agencies to make up for time lost during a federal government shutdown last fall.

Along with the occasional aches and pains, growing older can bring surprise setbacks and serious diseases. Longtime relationships with doctors people trust often make even bad news more tolerable.