A recent report by Press Ganey identified communication with nurses as a “rising tide” patient experience measure — one that influences a host of other HCAHPS measures, including responsiveness of ...

Communication happens all the time and is essential to interaction in the workplace. Effective communication is much more valuable and sought after. Communicating effectively is important in any ...

UH Conneaut and Geneva recently received five-star ratings for nurse communication from Becker’s Hospital Review. The rating ...

Communication is a critical component of healthcare, particularly when you consider the potential for miscommunication in a hectic environment when a delay or misunderstanding can cause needless ...

Improving nurse communication can potentially affect 15 percent of hospitals’ value-based purchasing incentive payments, according to a Press Ganey report. The report, “The Rising Tide Measure: ...

CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel ...

Improving physician and nurse communication in the hospital setting is pivotal in achieving a good patient experience. HealthLeaders is helping to celebrate Patient Experience Week! In honor of ...

Whether you’re a staff nurse or a nurse manager, giving and receiving feedback is essential to your professional journey. Feedback is direct communication that emphasizes your strengths or identifies ...

Although nurse practitioners (NPs) may spend as much as two thirds of patient-encounter time in interpersonal communication, the literature is sparse when it comes to NP-patient communication styles.

Indwelling devices like catheters cause roughly 25% of hospital infections, but ongoing efforts to reduce catheter use and misuse haven't succeeded as much as health care workers would like. But most ...

Amcom Software today announced that Gwinnett Medical Center, an award-winning healthcare provider, has chosen Amcom solutions to help improve nurse communications and emergency notification ...