Communications Platform as a Service is becoming a go-to innovation for large and small agencies looking to improve the citizen experience. CPaaS replaces massive call centers and old-fashioned ...
With the growth of online commerce and transformation of digital channels, like Google, Instagram and TikTok, into digital marketplaces, 60% of global organizations have turned to communications ...
BASINGSTOKE, United Kingdom, April 22, 2025 (GLOBE NEWSWIRE) -- A new study from Juniper Research, the foremost experts in telecommunications markets, found revenue generated from Communications ...
In the modern digital landscape, effective communication is crucial for businesses to stay ahead of the competition, and the ...
Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. For a positive experience, people need to feel heard and to get ...
Imagine moving from a simple bicycle to a modern electric scooter. The journey becomes smoother and costs less. This mirrors the promise of CPaaS for enterprise communication. CPaaS, or communication ...
HOLMDEL, N.J., Aug. 26, 2025 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC), announced today it has been recognized as the 'Best CPaaS Provider' at the 2025 UC Awards. Vonage Communications ...
In banking, timing is everything. Customers expect instant updates on transactions, account activity and, most importantly, fraud alerts. A delay in notification can mean financial loss, and nothing ...
Twilio Inc. TWLO and Bandwidth Inc. BAND are two major names in the U.S. Communications Platform as a Service (CPaaS) market. Both help businesses and developers build apps for messaging, voice and ...
SAN FRANCISCO--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced it has been recognized ...
Live Hub is AudioCodes' voice Communications Platform as a Service (CPaaS) that unifies applications such as Conversational IVR, Voice AI, Agent Assist and real-time translation in one self-service ...