A customer walks into your service department with a question about a charge on their credit card. It's for a connected service subscription they didn't realize they'd signed up for. The free trial ...

When you have to call a customer service line, where's your patience on a scale of 1-10? "Most people start at a nine or nine-and-a-half," says Amas Tenumah, who wrote a book called Waiting for ...

The White House announced on Monday a series of efforts to save consumers time and money. The initiative includes a proposal to make it easier to cancel subscriptions and memberships. It would also ...

Wouldn’t it be nice if every company made it as easy to cancel a subscription as it was to sign up? Of course, many don’t. It’s frustrating to call customer service lines that aren’t answered or get ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...