Add Yahoo as a preferred source to see more of our stories on Google. After 31 years of guiding callers through their worst moments, a 911 dispatcher got one final call she will never forget. Hayley ...

For 36 years, when Cabell County residents picked up the phone to call for help, Tonya Lawhon was often the voice on the other end. Now, one of Cabell County 911's original voices is officially ...

After 31 years of guiding callers through their worst moments, a 911 dispatcher got one final call she will never forget. Hayley Franklin, 51, took more than 200,000 calls during her career at the ...

Family surprises 911 dispatcher during her retirement sign‑off call In Albemarle, North Carolina, 911 dispatcher Hayley Franklin is surprised by her husband and kids during her final sign‑off call ...