In a room full of agentic AI promises, Operata delivers the observability to know if any of it is actually working.

Genesys Works conducted its third annual survey of program alumni and the results show that the program is accomplishing its vision of equipping and empowering youth with the knowledge and skills ...

Today, C1, a global leader in technology solutions engineered for outcomes, announced recognition as a 2025 Expansion Partner of the Year by Genesys®, a global cloud leader in AI-Powered Experience ...

Forbes contributors publish independent expert analyses and insights. Steven covers accessibility and assistive technologies. A little over a year ago, I posted a story about how artificial ...

EXLS], a global data and AI company, announced, it has been named the 2025 New Partner of the Year by Genesys ®, a global cloud leader in AI-Powered Experience Orchestration. The Genesys Partner of ...

The company believes its consistent recognition reinforces the Genesys Cloud platform’s ability to orchestrate seamless, AI-powered customer and employee experiences in the agentic era Genesys is ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Seventy percent of Genesys Works students qualify for free ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has been named to G2’s 2026 Best Software Awards, for both Best Agentic AI ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Phil Carrai knows what it’s like to venture into the ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today released its Fiscal Year 2025 Sustainability Report (Feb. 1, 2024 – Jan. 31, 2025), ...