As the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human ...

Cecilia is a freelance writer, content marketing strategist and author covering education, technology and energy. She is a current contributor to the Forbes Advisor education vertical and holds a ...

Hotel management and development company Hospitality Associates has adopted Canary Technologies’ AI Guest Messaging system to upgrade communications across its hotel portfolio. The technology allows ...

Hospitality Business Review recognizes the company for culture, service, and innovation. Founded on trust and family values, Dimension Hospitality reflects the values of its founder, Sam Friedman, as ...

The Hotel Association of New York and the Hotel and Gaming Trades Council supported Zorhan Mamdani’s final ruling, which will take effect Feb. 21.

AUDUBON — Forge Hospitality, which owns and operates five hotels in Montgomery and Berks counties, has completed the transition of its operating model to a self-managed model. Forge Hospitality is the ...

Want to get access to a luxury hotel amenity, such as a cabana-equipped pool deck or fitness center, without having to book a room? There’s a pass for that — a "resort pass." Founded in 2016, ...

Prestige Hospitality Group Expands Portfolio with Best Western University Inn – Canton, NY and SLU’s Oliver D. Appleton ...