Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

Eligible customers can claim a refund of up to $51 as a result of a settlement over allegations of deceptive enrollment ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw ...