The chatbot revolution has taken the world by storm. Many businesses are incorporating them into a multitude of their processes to increase sales, cut costs, gather data, create long-lasting ...

Chatbots are often considered self-serving tools customers use to obtain answers to their questions. Today, these bots are used for a variety of reasons, some of which include helping with marketing ...

SAN FRANCISCO, January 13, 2026--(BUSINESS WIRE)--AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in ...

Slackbot, the automated assistant baked into the Salesforce-owned corporate messaging platform Slack, is entering a new era as an AI agent. And Salesforce CTO Parker Harris hopes it will be as viral ...

Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully ...

AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI hasn’t yet been so transformative ...