Intelligence? Some of the most successful executives were average students. Competitiveness? Conference rooms don't need any more locker room-style pep talks. Wiliness? Bosses need to inspire trust.

“Whoever fights monsters should see to it that in the process he does not become a monster. And if you gaze long enough into an abyss, the abyss will gaze back into you,” wrote the philosopher ...

January 2017. I was sitting at my desk at a TV network, intending to work, but distracted by all the noise on social media. Videos circulating the web of people at odds with each other — yelling, ...

It’s amazing what we can learn when we are expected to conduct conversations with people who aren’t interested in speaking with us at all. My experiences interviewing victims, witnesses and suspects ...

Is listening a lost art? On TV news and talk shows, everyone seems to be interrupting one another. Likewise in the political arena. Listening is especially rare on social media, where people are eager ...