“I have a difficult question we need to discuss,” a client emailed my colleague and I requesting an immediate phone call. Once on the call, the client asked the question, and one of us jumped in ...

As a coach, understanding is the first step toward offering sound advice. Unless a coach is aware of the exact nature of and meaning behind a question or problem, the information and guidance they ...

LANGUAGE educators are aware of the four macro skills they need to teach students: listening, speaking, reading and writing. In modern times, particularly in the advent of computers, two more skills ...