Loyalty is an essential aspect of any successful relationship. Whether it be a romantic relationship or a friendship, loyalty in a relationship forms the foundation of trust and mutual respect. A ...

We show loyalty to our parents, our partners, and our best pals. And, of course, our furry friends. But if someone asked you to capture that emotion in words, what would you say, exactly? If you’re ...

As a ghostwriter for CEOs and C-suite executives across industries, I spend my days inside the minds of leaders running organizations worth millions, even billions of dollars. I hear what they say ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What is a loyalty program? It’s a program designed to get ...