123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

The software update caused printers to reject non-HP ink cartridges 20th Century Fox HP has said it will fix a firmware update that made its printers incompatible with third-party ink cartridges. The ...

Earlier last week HP propagated new firmware to their printers, rendering 3rd party ink cartridges incompatible. The firmware was intentional and not a bug. The printer manufacturer also stated it won ...

A problem for people who use inkjet printers is that the price of genuine ink is too high, and many people use third-party ink to reduce costs. A lawsuit has been filed (PDF file) seeking invalidation ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

If you've been annoyed that your HP printer doesn't work with non-HP ink and toner, a recent class-action lawsuit settlement means you can decline the update forcing the change, but only if you have a ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

HP should immediately restore customers' ability to use third-party ink cartridges, according to digital rights group the Electronic Frontier Foundation. As many HP OfficeJet printer owners discovered ...

HP Inc. today said it will restore the ability of certain OfficeJet printers to use third-party ink cartridges, after being criticized for issuing a firmware update that rejects non-HP ink. But HP is ...