Once almost exclusively the domain of open source platforms like Drupal and Joomla, the platforms for online community have evolved and matured significantly over the years in the technologies they ...

Salesforce.com announced the official release of the Salesforce1 Community Cloud today, essentially making their Communities product released in June, 2013 an official product with a cloud of its own.

Puzzling out all the different permissions involved to provide various functionalities is made easier, thanks in part to the active SFDC user community Last year, I wrote about Revisiting the question ...

Today, a range of consumer-driven services like Facebook, TripAdvisor, Pinterest and Twitter are helping brands drive revenue by allowing people to “click to buy” directly within the community.

Salesforce has introduced pre-packaged themes into its Community Cloud offering, giving companies greater creative control over their community portals. Through its Lightning user experience framework ...

“People are reimagining learning and connecting in this new hybrid world because learning the skills isn't quite enough. You need the coaching, you need the mentorship, and you need the community to ...

Customers of Salesforce’s Community Cloud will soon be able to add their own buy buttons. The Community Cloud allows businesses to build sites where customers can interact with the company and with ...

At Dreamforce 2016, Marc Benioff, CEO Salesforce dropped a bombshell. In one of several color pieces, Stuart Lauchlan quotes Benioff, saying: If we did true marketing, then we’d have two or three ...

Salesforce updated its Community Cloud with its Lighting user interface and a bevy of new features for personalization, search optimization, themes and recommendation. Lightning Customer Communities ...