Orland Fire District Appoints New Head Of Emergency Dispatch Center

Des Breese assumes the role. The center fielded 51,000 fire and EMS incidents, and more than 125,844 calls in 2024.

Spokane County taps AI system to route non-emergency dispatch calls to free up 911 space

Spokane County is seeking the use of an artificial intelligence system that would triage nonemergent Crime Check calls to help dispatchers, Spokane Regional Emergency Communications announced Tuesday.
KHQ

Spokane weighs regaining control over fire calls

SPOKANE, Wash. – Spokane is taking control of its fire dispatch services back from the Spokane Regional Emergency Communications Center (SREC). This decision follows concerns about the city's ...