Michael Fiddelke is making CX improvements one of the pillars that could help Target return to sales growth as he prepares to ...

Recent years have shown us that we must expect the unexpected. Tech disruptions in the form of varying, industry-wide innovations are majorly impacting how businesses operate on some fundamental ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Office Depot’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since implementing Zebra’s Workcloud software and mobile computing solutions. Workcloud ...

Remaining competitive in the convenience store (C-store) retail industry continues to require investment in automation technologies, even for smaller operations. Examples of both national and regional ...

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found ...

In line with companywide efforts to hone execution and act on insights, SpartanNash is expanding its deployment of the Magic inventory and replenishment optimization system from store operations ...

GOODLETTSVILLE, Tenn.--(BUSINESS WIRE)-- Dollar General Corporation (NYSE: DG) announced Steve Sunderland’s intent to leave the Company as its executive vice president, store operations effective ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week, and what we’re still thinking about. From a new ...

Dollar General Corporation has announced announced Steve Sunderland’s intent to leave the company as its executive vice president, store operations effective January 19. Steve Deckard, the Dollar ...