Q: I recently bought tickets for a Nikki Glaser show through StubHub. When the event was rescheduled, I received an offer for a refund from the ticket promoter, which I accepted. I never got the money ...

Many of us buy concert and event tickets from StubHub without any problems. But one Action News viewer tells us she had a different experience so she called the Troubleshooters for help. If you love ...

PHILADELPHIA (WPVI) -- The Action News Troubleshooters helped a family get a refund after they said they sold their Philadelphia Eagles tickets on StubHub for hundreds of dollars, but didn't get paid.

Q: I bought San Jose Sharks tickets through StubHub for $375 but couldn’t access them because of a recurring error. StubHub blamed Ticketmaster, and vice versa. I ...

A New Jersey woman who bought Broadway tickets online to celebrate her 9-year-old daughter's birthday says they were turned away at the theater because the tickets were invalid. For weeks, she was ...