Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...
Users report talking their way to higher compensation amounts, as high as $200, for Verizon's network outage last week.
Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on ...
The first indication was a brief text message with a link and a few lines of corporate regret. It wasn't ostentatious or ...
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