Verizon’s response to its massive outage is what no company should ever do

Verizon knows exactly who was affected by the outage. They have the billing information for every customer who was without ...
CNET

Verizon's $20 Credit Is Available for You to Claim Following Major Outage (Live Updates)

Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're ...

Verizon just had a big outage. Here's what we know

Verizon says a software problem caused the glitch and it is conducting a postmortem, but experts say outages are "a fact of ...

After Verizon went down, customers were furious. Verizon’s response is a lesson for every business

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...

What to Know About the Verizon Outage—and the Credit the Company Is Offering Users

Nearly 200,000 users reported their service being disrupted on Wednesday, according to Downdetector, with reports flooding in ...
News Nation on MSN

Verizon outage resolved: Company apologizes, promises credits after phones stuck in ‘SOS’ mode

Verizon, the country's largest cellphone provider, apologized Wednesday night after issues lasting much of the day left ...

Likely culprit in massive Verizon outage revealed: report

The outage, which began Wednesday afternoon and dragged into the late night hours, triggered a flood of complaints from coast ...

Verizon offering customers $20 credits after hourslong outage impacted thousands

Verizon said it would "work through the night until service is restored" and said it would provide "account credits" for any ...