Customer journeys are evolving —79% of businesses use dynamic QR codes to deliver personalized, context-aware interactions instead of static, one-size-fits-all experiences. Who was surveyed?

The new system has been successful in connecting product registrations to follow-up campaigns that boosted app downloads over time.

The identity and access giant said hackers stole website cookies and session tokens from its customer support case management system.

Popular gun safe company Liberty Safe is facing backlash after the company admitted to sharing a customer's safe password with law enforcement; it has since changed its policies.

Security researcher Eaton Zveare told TechCrunch that the flaws he discovered in the carmaker's centralized dealer portal exposed vast access to customer and vehicle data. With this access, Zveare ...