Use the “Help” section in the app to contact your driver about lost items. This section is also useful for any other questions or issues you might encounter during your Uber experience.

When riders use the text-to-911 feature in the app, it will generate a prewritten message including information about the trip, such as the vehicle information and location.

The rideshare app has expanded a new checkmark verification program among several of its new features to make things safer for drivers and passengers.

Using the Uber app in Puerto Vallarta works much the same as it does back home. You’ll have the ability to book a ride from a wide swath of Puerto Vallarta, right at your fingertips on the app.