Several banks offer 24/7 customer service by phone or live chat. Other banks may have limited hours during the workweek or weekend. If you find it challenging to do banking tasks during business hours ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Nathan is a tech journalist from Canada who spends too much money on gadgets. You can find his work on Android Police, Digital Trends, iMore, Mobile Syrup and ZDNET. Nathan studied journalism at ...

For now, Netflix is not picking up the phone when customers call for help. The company says it currently is providing only live chat and online support globally, citing the surge in support requests ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

Co-Founder and CEO at Edify, leading a team to elevate business communications with its new cloud-native, unified, omnichannel platform. Legend says that in the '80s the customer journey happened in ...

The ninth circle of customer service hell usually begins with a phone call looped through a maddeningly automated system known as IVR (Interactive Voice Response)—you know, the one in which you “Press ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. DENVER (KDVR) — Denver-based Frontier ...