“Building on the common ground that already exists is the key to bridging what divides us,” argues Lisa Sherman.

We speak more than ever across platforms, devices, and digital spaces. But are we actually listening to one another? Public ...

In my 20-plus years as a communication and body language consultant, I’ve found that some of the most counterproductive management dialogues start with the expression, “On the one hand …” Yes, on the ...

One skill I have studied over the course of my 30-year career as a trial lawyer is the art of inquiry. From initial client meetings to preliminary investigation to cross-examination, good information ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...