It started, as so many great technical writing projects do, with a misunderstanding. My first day at a new job at a medical device firm, and everyone’s talking about… rowhouse requirements? No, that ...

Editor’s Note: For readers who want to enjoy our Storify of Adobe Day via RSS without all the formatting issues, we’ve made it a bit easier by posting the introductory content here, and a link to the ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

My recent book, Implementing Onscreen Editing (Hart 2019), recounts my personal experience with two onscreen editing implementations (Hart 2011, 2012), and summarizes two important papers that ...

As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I ...

One of my former students writes for a healthcare products company. Recently, his colleagues asked him to deliver a workshop for them about writing. We had a long conversation on how he prepared this ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...