Spectrum plans a May 5–6 job fair in Zanesville to hire 45 customer service reps with $20 hourly pay and full benefits.

The filing names 3350 SW 148th Avenue, Suite 404, in Miramar and specifies that 91 employees are impacted. Atento states it ...

Warning: mentions of murder and suicide ahead. "And that day, less than a week and a half before the wedding, and with ...

Call center careers can be more than just entry-level jobs—they can be launchpads for long-term professional growth. With the right skills, mindset, and strategies, agents can advance into leadership ...

Forty percent of CEOs are calling marketing a profit center last year. A new Boathouse CEO study shows CMOs are more aligned ...

Trying to still appeal to the anti-technology crowd, Mills reiterated Friday that she believes a moratorium was “appropriate ...

A data center is opening in middle of Black neighborhood in Miami ...

At a town hall Tuesday, Milwaukee Public Schools parents and teachers spoke out against budget cuts that will cost 260 people ...

T-Mobile will lay off 200 employees permanently from its call center off Lee Highway in Chattanooga, effective June 8, ...

Watchdog groups call the deal the largest per-job subsidy in the country, dwarfing even the Micron and Tesla deals in New ...

Engageware's new Voice Agents bring its AI orchestration platform into the phone channel to complete high-volume customer interactions end-to-end.