These are just amazing community institutions that do all kinds of things for all kinds of people.” — Rep. Aisha Gomez ...

European police arrested 10 suspects after dismantling Albanian scam call centers linked to a €50m ($58m) online investment ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

ISLAMABAD: The federal government of Pakistan has granted a complete exemption to call centers from operating hour restrictions imposed during the ongoing energy crisis, providing significant relief ...

BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

Agents can easily launch the new solution from their desktops through the Zoom Workplace app, Miller notes. And with built-in ...

"There is a lot of secrecy in this": The Palm Beach County Democratic Party is urging a pause on new AI data center developments, citing concerns over energy costs, environmental risks and public ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

New generative AI agents target different parts of the health system and patient journey — one for inpatient nursing and the other for what is oftentimes a fragmented mess of getting patients through ...

Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

A small Wisconsin city home to a data center project backed by President Donald Trump voted overwhelmingly Tuesday to restrict future data centers, in a first-of-its-kind referendum that backers said ...

A search of Mendell and his vehicle uncovered drugs packaged for resale, police said. 'I refuse to fail:' Middletown food truck owner back on the road nearly a year after crash A Middletown food truck ...