It's no secret that live chat software is a powerful tool for businesses of all sizes. In today's digital age, customers expect companies to be available 24/7 to answer their questions and resolve any ...

TV and home video editor Ty Pendlebury joined CNET Australia in 2006, and moved to New York City to be a part of CNET in 2011. He tests, reviews and writes about the latest TVs and audio equipment.