A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

Enterprise software giant ServiceNow Inc. has inked a three-year deal with OpenAI Group PBC so it can integrate the ChatGPT ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

ServiceNow fixed CVE-2025-12420, a critical flaw that let unauthenticated attackers impersonate users on its AI Platform.

The recently disclosed ServiceNow vulnerability should terrify every CISO in America. CVE-2025-12420, dubbed “BodySnatcher,” represents everything wrong ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact ...

ServiceNow’s new partner business value composer aims to make it easy for channel partners to show customers the value of ...

This year, enterprise communications professionals will be figuring out how to augment the human workforce while also determining how context shapes CX.

Legato is using AI to assist non-technical customers of software platforms in developing product extensions within the ...

Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

Enterprise AI agents boost automation but often run with broad permissions, allowing actions beyond user access and weakening ...

A fundamental tension is reshaping enterprise software investment, with veteran investors and AI evangelists offering starkly ...