The coming years of AI will be shaped by architects who understand how intelligence changes decision boundaries, execution paths and accountability models.

Salesforce has launched what it calls an “artificial intelligence (AI) fluency playbook”, advocating an approach to business AI usage that describes it as going beyond the use of generative AI (GenAI) ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, announced today that Novartis (NYSE: NVS), a leading global innovative medicines company, has selected Salesforce’s Agentforce Life Sciences for Customer ...

This week’s earnings call was also notable in Salesforce’s emphasis on its new term: the “agentic enterprise.” First used during its October 2025 Dreamforce event, the term “agentic enterprise” was ...

Monday - Friday, 6:00 - 7:00 PM ET In a Thursday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff suggested AI technology bolsters his company's products. Salesforce stock has declined ...

WASHINGTON (Reuters) -Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have exposed ‌customer data. In a brief statement published to ...

In a near replica of a separate campaign this summer, hackers connected to the ShinyHunters extortion operation have once again breached many organizations' Salesforce instances via a third-party ...

A new cyber incident could have affected Salesforce customer data three months after the Salesloft Drift hack. On November 20, customer support platform provider Gainsight said it identified ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...