Q4 2025 Management View Chris Layden, President, CEO & Director, opened by highlighting a pivotal agreement with Hunt ...

Powys secures £7.1m to improve integrated health and care services, focusing on prevention, discharge support, and new care ...

New integration aligns intelligent scheduling with mobile service execution to expand convenience, efficiency, and scale for ...

Amazon ends Ring’s planned Flock Safety integration after Super Bowl backlash, reigniting debate over surveillance technology ...

Alternative investment services are entering a new era where machine intelligence, automation and integrated platforms have ...

Hi-res music service Qobuz has launched a new CarPlay app with shuffle controls, album access during playback, Siri support, and more.

NovaVision acquired Graphic Communications, expanding its printing, die-cutting and security label capabilities to ...

WFM needs forecasting, support wants ticketing, and marketing adds a chatbot. But together, it’s a Frankenstein of CX tools.

What Chief AI Officers actually do, where they sit in the C-suite, and how to build the credibility and strategic depth to ...

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...

Coastal Marine Group introduces a standard for integrating seawalls and docks to improve durability and support ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.