Taco Bell is leaning into technology to improve the speed and efficiency of its drive-thrus and schedule shifts. Taco Bell’s ...

When you're pulling up to the drive-thru at your favorite restaurant, you might wonder how long it'll take before you can ...

On Thursday, five items that disappeared from the menu over the past six decades had returned to Taco Bell drive-thru and order-in screens nationwide. Earlier this month, the chain introduced its ...

The magazine found that chains like Chick-fil-A ranked high for customer service, earning a 95% rating in the segment.

"You've never had Taco Bell?" I've heard this shocked response more times than I can count. I know Taco Bell has its ...

Some fast-food chains are better than others at getting cars through the drive-thru quickly. Guess which is slowest.

The fast-food chain operator, which also owns KFC and Pizza Hut, is pushing aggressively to bring artificial intelligence ...

As Yum! Brands CEO David Gibbs pointed out Tuesday, the U.S. quick-service industry has slogged through negative traffic for ...