The company is rebranding its six-year-old Contact Center AI offering as Customer Engagement Suite with Google AI.

Modern IT support has got considerably more complicated in the last 20 years. If you're in the field, here's the key to adapting and meeting this challenge.

The way the Environmental Protection Agency has reported its test results since a Norfolk Southern train derailed and ...

Stock Advisor provides investors with an easy-to-follow blueprint for success, including guidance on building a portfolio, regular updates from analysts, and two new stock picks each month. The Stock ...

NEW LONDON, Ohio (WJW) – An ominous funnel cloud was spotted over Huron County as storms swept through northern Ohio Tuesday ...

Six Minnesota schools are ranked among the top colleges in the United States, according to a new ranking from U.S. News and ...

As part of an expanded partnership with Google Cloud, sports apparel company Puma is tapping generative AI for its branding and online sales efforts.

Commvault Systems Inc. today announced plans to acquire Clumio Inc., a startup that helps companies back up the data they ...

Comcast has unveiled Janus, an initiative that leverages leading-edge cloud and AI/ML technology to transform the way its core network will deliver next-generat ...

The studio aims to cut time and costs with a new caption-generation tool using artificial intelligence in the production ...

Australia records 527 data breaches in early 2024 as OAIC pushes for stronger cybersecurity measures, including MFA, staff ...

A month after the Metro Transit police chief was placed on leave, he’s off the job. Ernest Morales ended up serving only about a year and a half as chief, and he leaves under a dark cloud.