eBay is quietly canceling a much-used e-mail address, which has some members worried. Next month, the online auction giant will close its direct e-mail link to SafeHarbor, its department that responds ...

eBay's Q3 2023 results reinforce the belief that the stock is a potential value trap, with low growth expected. The company faces challenges in the e-commerce landscape, including intense competition ...

EBay initially thought that user data was safe following the security breach it fell victim to recently. As it turns out, that wasn’t the case at all; as Reuters noted in a recent report, eBay has now ...

Devin Wenig,president of eBay marketplaces speaks at a news conference in Berlin,Thursday, Sept. 26, 2013. Online retail platform eBay says it does not share data it collects on its customers with the ...

BERLIN — Online retail giant eBay believes offering each shopper a unique store tailored to their personal tastes and interests is the future of the $10 trillion global commerce market. But even as ...

eBay isn't taking "no" for an answer. The company has changed the personalized settings for roughly 6 million customers who signed up for eBay between April and November of last year after a bug in ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Ebay is doubling down on its investments in AI-powered customer ...

Computer giant Dell suffered heavy criticism when it outsourced much of its customer support phone service overseas a number of years ago. But what happens when companies go a step further — when ...

ATLANTA--(BUSINESS WIRE)--OpenSpan Inc., an industry pioneer in automation and intelligence solutions designed to gain insight into employee productivity, simplify transactions and engage employees ...

REDWOOD CITY, CA--(Marketwired - Mar 22, 2016) - Alation, Inc., the collaborative data company, today announced that its customer eBay will present a session on how eBay analyst teams are leveraging ...

eBay reported better-than-expected third quarter results and upped its outlook while noting that it has a few big initiatives ahead that will take months to pay off. The company reported third quarter ...