Left-leaning politician Yamandú Orsi is vowing to reform the country’s social security system and lower the retirement age less than a week after taking office as the President of Uruguay.

Many LAC countries have strengthened their adherence to the rule of law — showing greater improvement than regions like the ...

A common theme arising in the nearshoring space is whether or not business leaders who have decades of experience in the ...

Wall Street firms are announcing layoffs in the name of AI-driven innovation. But critics argue AI is just a convenient ...

SoftServe is expanding its talent search beyond Chile’s cities by opening a new delivery center in Chillán, a relatively ...

Mexican lender Grupo Financiero Banorte has earmarked US$40.2 million to expand its contact center operations and step up ...

Latin America felt little pain from President Donald Trump’s sharp H-1B visa fee hike. Yet if the U.S. move speeds up outsourcing, the region could turn out to be its biggest winner. “It could be a ...

A surging colon and new 15% U.S. tariffs are battering Costa Rica’s economy, forcing the Central American country to endure slower growth for faults that aren’t its own. In the first half of 2025, ...

The largest customer-experience outsourcers in the world are betting big on artificial intelligence as a game-changer for the service economy, however recent earnings calls show the sector is ...

A growing wave of Latin American tech professionals is making Spain their new home, as the country opens its doors to fill a widening tech talent gap. Over 415,000 Argentines now live in Spain.

European telecom giant Nokia has opened a technology lab in Naucalpan de Juárez, just north of Mexico City, to tap into the region’s surging demand for data center services. The new facility is ...

TTEC Holdings’ five-year decline is continuing after the customer-experience outsourcer reported another quarter of decreasing revenue while its founder abandoned plans to take the company private. In ...