Loyalty programs do not need to be rethought entirely. However, they do need to be accessible across the full journey.

Retailers are no longer asking why digital signage is important; instead, they're asking how these systems can transform ...

Large language models (LLMs) aren't just for research anymore. They're becoming the actual storefront, moving from the ...

For years, speed helped build customer loyalty. Brands could keep up with consumer expectations while rewarding customers ...

With consumer interest in device trade-ins growing, now is the time for retailers to examine how they structure and market ...

If it feels like customers are harder to win over right now, it’s because they are. Across categories and price points, we ...

Barry will be replaced by another executive at the company, Chief Customer, Product and Fulfillment Officer Jason Bonfig.

For years, the marketing industry has been nudged toward a narrative of convergence: that influencer marketing and affiliate ...

For Constant Contact’s latest Small Business Now report, we surveyed more than 1,500 small business owners to understand ...

Staples announced Tuesday a strategic partnership bringing Party City inside more than 700 Staples locations nationwide and on Staples.com.

As agentic AI commerce continues its hockey stick growth into 2026 by consumer and business users, retailers that have an ...

Apple said on Monday that John Ternus is succeeding Tim Cook as CEO, with Cook assuming the role of executive chairman on ...