The FCC is reviewing the use of foreign call centers by U.S. telecom firms, with plans to enforce proficiency in American Standard English and disclose call center locations. Concerns over ...

The Federal Communications Commission will seek to crack down on offshore call centers and illegal robocalls from aboard, ...

Americans stranded in the Middle East as the conflict in the region escalates are speaking about their frustration and fears ...

America’s continued economic and technological leadership depends on reliable, large-scale data center infrastructure built here at home.  Data center ...

The Federal Communications Commission said ​on Wednesday it is considering limits on U.S. telecom firms' ‌use of foreign call centers and requiring foreign-based customer service workers to be ...

Dean Ball, a former White House policy adviser who wrote the Trump administration’s A.I. strategy, called the Pentagon’s turn on Anthropic “the first major public debate that is truly about where the ...

Muslim leaders in Michigan spoke out against the Iran war, calling for peace, as mourners remembered people killed in the conflict.

Emotional tributes began to pour in after the identification of four U.S. service members killed in a deadly Iranian drone ...

Deutsche Telekom, the German cell provider—which holds a majority stake in T-Mobile—is partnering with ElevenLabs to enable ...

Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?

The Associated Press has compiled votes and declared winners in elections across the nation for nearly 180 years.

Artificial intelligence promises to automate the white-collar work that made India a tech powerhouse. The country is racing to adapt before it’s too late.