Spectrum plans a May 5–6 job fair in Zanesville to hire 45 customer service reps with $20 hourly pay and full benefits.

The filing names 3350 SW 148th Avenue, Suite 404, in Miramar and specifies that 91 employees are impacted. Atento states it ...

Call center careers can be more than just entry-level jobs—they can be launchpads for long-term professional growth. With the right skills, mindset, and strategies, agents can advance into leadership ...

Maybe it built slowly, or maybe it hit all at once, but most people know the feeling of reaching a limit where staying just ...

Forty percent of CEOs are calling marketing a profit center last year. A new Boathouse CEO study shows CMOs are more aligned ...

At a town hall Tuesday, Milwaukee Public Schools parents and teachers spoke out against budget cuts that will cost 260 people ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

Trying to still appeal to the anti-technology crowd, Mills reiterated Friday that she believes a moratorium was “appropriate ...

Watchdog groups call the deal the largest per-job subsidy in the country, dwarfing even the Micron and Tesla deals in New ...

A data center is opening in middle of Black neighborhood in Miami ...

Engageware's new Voice Agents bring its AI orchestration platform into the phone channel to complete high-volume customer interactions end-to-end.