Hi Marley analysis of more than 380,000 claims messages reveals what specific interactions in claim conversations reduce friction, accelerate resolution, and improve customer satisfaction BOSTON, MA / ...

The only thing product teams will have to do manually is pretend they already knew which country’s conversion rate is tanking.

Gold IRA Directory has released a new and updated analysis of Silver Gold Bull reviews, fees and products in their new ...

Arizona's Family-Owned Moving Company Reveals the Secret Behind Their Viral Customer Reviews and Industry-Leading ...

In this guide, we will discuss everything related to customer behaviour analysis. You will learn metrics to be tracked and insights can be extracted. If you are a business owner or a marketer, you ...

This project implements sentiment analysis on restaurant reviews using TextBlob and VADER to classify customer feedback as positive or negative. By comparing model performances, it identifies the most ...

TROY, Mich.: 6 Nov. 2025 — More than one-third (36%) of buyers in the new-vehicle market say tariffs impacted their vehicle purchase process, with most of them buying sooner than they had planned, ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to unify and act on customer signals across more than 50 data sources. The ...

NEW YORK--(BUSINESS WIRE)--Enterpret, a leader in customer intelligence, today announced the launch of a new agentic customer feedback platform designed to help companies move from understanding ...

Thanks to a commitment to the Qualtrics Experience Management (XM) technology stack, 10,000 frontline and customer service staff at European vacation and cruise leader TUI now have access to ...