Abstract: Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software ...

Meta announced Wednesday that it will charge developers for running chatbots on WhatsApp in regions where regulators are forcing the company to allow them. The move comes after the company’s ban on ...

More than 40 million people daily turn to ChatGPT for health information, according to OpenAI. Artificial intelligence chatbots can help patients understand medical information, but they can also ...

Plus: how wastewater tracking could help curb measles' rise in the US. This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...

States are passing laws to prevent artificially intelligent chatbots, such as ChatGPT, from being able to offer mental health advice to young users, following a trend of people harming themselves ...

Editor’s note: This story discusses sensitive issues involving children, mental health, sexually explicit content and suicide that may be disturbing to some readers. If you or someone you know is ...

Regulatory landscapes, including the AI Act proposed by the EU in 2024, will require compliance for high-risk applications, pushing innovations towards trustworthy AI. In summary, custom chatbots ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

This is read by an automated voice. Please report any issues or inconsistencies here. Google and Character.AI, a California startup, have agreed to settle several lawsuits that allege artificial ...

Google and Character.AI settled lawsuits pertaining to psychological harm to minors allegedly caused by chatbots. At least one lawsuit claimed the chatbot contributed to a teen's suicide. Generative ...

Artificial intelligence chatbots are quickly becoming part of our daily lives. Many of us turn to them for ideas, advice or conversation. For most, that interaction feels harmless. However, mental ...