By now you've probably used AI to help you write difficult emails and other messages. It can also help you prepare for a tough conversation. Here's how.

The Houston Rockets had the best offseason in the NBA. They traded for Kevin Durant and Clint Capela in a seven-team deal bigger than any trade before it. They also signed Dorian Finney-Smith and Josh ...

According to @elevenlabsio, TELUS Digital has achieved a 20% reduction in onboarding time for over 20,000 new contact center hires annually by implementing ElevenLabs Agents' AI-powered voice ...

Everybody has bad days. At some point, you’ll encounter a difficult customer who believes that your business is to blame for their bad day. What happens next depends on how your team handles the ...

I was somewhat surprised that Witcher 3 and Cyberpunk 2077 developer CD Projekt Red decided to sell its online games store GOG late in 2025, but unsurprised by who bought it. Michał Kiciński was a ...

Nigeria and Uganda clash this evening in a match tendered on different perspectives for both teams as three-time champions Nigeria conclude their group phase account at the ongoing 35th Africa Cup of ...

The Eagles’ quest for the NFC’s second seed remained alive on a rain-drenched Sunday night in upstate New York, but it’s still cloudy as to who they will play in the Wild Card round after they beat ...

Here's a look at the zoomed-in version of the NWS 'high-end' snowfall map. See the full image in the article below. Map: National Weather Service. It looks like a bit of a post-Christmas weather ...

Perhaps the most underrated aspect of the Eagles’ four-game postseason run to their second Super Bowl title last season was what did and didn’t happen in Week 18 of the regular season. Faced with a ...