Stoy Hall, CFP and founder of Black Mammoth Wealth, shares how he approaches client emails. The secret is to treat every send like a conversation, not a broadcast.

My colleagues in the ARC Center of Excellence for Automated Decision Making & Society found 45.6% of Australians have ...

A revised framework for Big One Publisher’s eBook self publishing services has been released. It describes how the company ...

Is your writing quietly reading as AI to your boss and your customers? Most leaders are paying a credibility cost they don't ...

Being concise, ensuring an email is an appropriate form of communication for that message, and using proper language are ...

I understand the allure of using AI to draft an essay. But if I did that, what would be the point? Anna Kusmer is audio editor for Globe Opinion and produces and cohosts its “Say More” podcast. Do you ...

Email volume is up 33.9% — here’s how we increased CTR 10% and turned cold leads into 631 replies and 95 calls per week. Keep your subject lines snappy, simple and straightforward. Keep the content of ...

As a secondary teacher, I struggle to meet the needs of over 100 students. For years, communicating with home adults (I use this term because some students aren’t raised by their parents) felt like a ...

Book publishing has few safeguards in place to prevent the unwitting publication of a novel heavily generated by artificial intelligence. By Alexandra Alter For months, speculation has been building ...

If an alien were shown the typical first sentences of work emails, what might it conclude? Since so many messages start with the hope that the recipient is well, an extraterrestrial might at first ...

I used AI to write a work email—and got caught. Learn from my mistakes. In addition to my writing job, I teach dance fitness classes on the side, which is a riot. (I also get to tell my dad I dance on ...