The drive-thru has been a cornerstone of the quick-service category for well over half a century. For much of that time, the model remained largely unchanged. Cars pull in, place an order, pay, pick ...

Taco Bell is the fastest drive-thru in the country for the fifth consecutive year, with an average service time of 257 seconds, per QSR Intouch Insight’s 2025 Drive-Thru Study. The annual report shows ...

A team of undercover diners hit 13 major chains to find out who’s really speeding through orders the fastest. Nicolette is a lifestyle writer based in Brooklyn, NY. Enthusiastic and ambitious, she's ...

It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and QSR Magazine looked at 13 different fast-food chains and analyzed different ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

What began nearly a century ago as a banking innovation has become a staple of American convenience. Drive-thrus, first introduced by banks in the 1930s, helped shape a landscape now dominated by fast ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

Two women accused of stealing more than $2,000 worth of clothes from a T.J. Maxx in Auburn, Massachusetts were arrested at a Wendy's drive-thru across the street. Police said 38-year-old Dominque ...

A pair of alleged shoplifters didn't get far after stealing $2,000 worth of clothing from a TJ Maxx store in Massachusetts this week -- they were caught a short time later while waiting in line at the ...