Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

CNBC's Jim Cramer discusses software stocks and his take on where the sector goes from here amid the rise of the data center and artificial intelligence. Got a confidential news tip? We want to hear ...

Customer Relationship Management (CRM) software is a key management solution for any business, large or small. CRM software providers help to gather all your customer information together, allowing ...

A powerful module for Perfex CRM that allows administrators to merge duplicate customer records while preserving all associated data. Simplify your customer database management by combining duplicate ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Posted: May 24, 2025 | Last updated: July 11, 2025 Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what ...

ServiceNow (NYSE:NOW) has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. The longtime IT service management platform provider entered ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

Bill McDermott, ServiceNow CEO, joins 'Closing Bell Overtime' to talk CRM offerings, AI integration, working with government agencies, and more. Got a confidential news tip? We want to hear from you.

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...