Commbox has launched the WhatsApp Bot-Squad, a digital customer service tool for the insurance industry. The wide variety of WhatsApp bots will automate self-service client interactions via WhatsApp.

Meta-owned WhatsApp has updated its Business API policy to prohibit general-purpose chatbots on its platform. The change, set to take effect on 15 January 2026, will impact AI assistants from ...

WhatsApp announced in 2018 that it is expanding its popular WhatsApp Business API to more vendors. So, 2019 is likely to be year for excessive growth on WhatsApp Business. Let's learn a bit more about ...

Pune (Maharashtra) [India], January 29: India's leading and fastest-emerging AR, VR, and Metaverse development company, Augment Works, has developed WappBiz, a cutting-edge software designed to ...

Convozen.AI, the conversational AI platform developed by NoBroker, has announced the launch of a new no-code platform that enables businesses to create intelligent bots for WhatsApp in less than 10 ...

Meta is preventing competitors from accessing an API for WhatsApp data and is thus acting anti-competitively, warns EU ...

Meta allegedly has barred third-party AI assistants from the messaging and social media platform, according to the EU.

Customer retention is crucial to business success as increasing your retention just by mare 5% can lead to doubling your profits. Over and over, the key to retention is proving to be customer ...

The Tribune, now published from Chandigarh, started publication on February 2, 1881, in Lahore (now in Pakistan). It was started by Sardar Dyal Singh Majithia, a public-spirited philanthropist, and is ...