The coffee chain's policy change for bathroom privileges has left Americans confused and divided over who gets to go and when ...

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

Stopping by a local coffee shop to hang out with friends or to quickly use the bathroom is not as simple anymore. A purchase ...

The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging ...

Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...