In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

"Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms," Starbucks said.

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...

Starbucks is rolling back its open-door policy in 2025, which means you will have to make a purchase to hang out in its ...

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

The coffee chain wrote that "Starbucks spaces are for use by our partners and customers," including cafes, patios and ...

No more free internet or public bathroom breaks for Starbucks guests. If you want to hang out here, you'll have to pay.

Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy ...

By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...